Shipping policy
Last updated: June 1, 2026
Thank you for shopping with Lunvoriax. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing Time
All orders are processed within 2–3 business days.
- Orders are not shipped or delivered on weekends or public holidays
- If there is a high volume of orders, processing may be delayed slightly
- In case of weekends or holidays, processing will begin on the next business day
Shipping Delays
In some cases, shipping may be delayed due to factors beyond our control, including but not limited to:
- Severe weather conditions
- Carrier delays
- Customs or logistics disruptions
- Other unforeseen operational issues
In such cases, orders will be shipped once conditions return to normal.
Estimated Delivery Time
Once shipped, the estimated delivery time is:
30–45 business days (standard international delivery timeframe)
Please note that delivery times may vary depending on your location and local carrier conditions.
Shipping Rates & Fees
Shipping costs and free shipping eligibility vary depending on the destination country or region.
- Applicable shipping fees (including any free shipping thresholds) will be clearly displayed at checkout before payment is completed
- Customers are responsible for reviewing shipping costs prior to placing an order
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
You can track your order at any time using the following website:
https://www.17track.net/en
Please allow a few days for tracking information to update after shipment.
Lost or Missing Packages
If your package appears lost or has not been delivered within the expected timeframe, please contact us at:
We will assist you in investigating the issue with the carrier.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Legal Representative: IAN LINDSAY
Email: admin@lunvoriax.shop
Phone: +1 430-542-1945
Business Address: 56 E Ridge Rd, Warwick, NY 10990, United States