Privacy policy
Last updated: June 1, 2026
Lunvoriax operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Lunvoriax is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details (name, email address, phone number, shipping/billing address)
- Financial information (payment method details, transaction information)
- Account information (login details, preferences)
- Transaction information (orders, returns, exchanges)
- Communications (customer support messages and inquiries)
- Device and usage information (IP address, browser type, interaction behavior)
Personal Information Sources
We may collect personal information from:
- Directly from you (orders, account creation, support requests)
- Automatically through the Services (cookies and similar technologies)
- Service providers (payment processors, logistics, analytics)
- Third parties and business partners
How We Use Your Personal Information
We use your personal information to:
Provide and Improve Services
Process orders, payments, shipping, returns, exchanges, and customer support, and improve your shopping experience.
Marketing and Advertising
Send promotional messages and show relevant product advertisements based on your activity.
Security and Fraud Prevention
Protect our store, detect fraud, and ensure secure transactions.
Communication
Respond to inquiries, provide order updates, and maintain customer support.
Legal Compliance
Comply with legal obligations and enforce our policies.
How We Disclose Personal Information
We may share personal information with:
- Shopify and service providers (payment, hosting, logistics, analytics)
- Marketing and advertising partners
- Third-party shipping carriers
- Affiliates or business partners
- Legal authorities when required by law or to protect our rights
Relationship with Shopify
The Services are hosted by Shopify, which processes certain personal data to operate and improve the platform. Your data may be transferred outside your country of residence as part of Shopify’s infrastructure and services.
To learn more, please refer to Shopify’s Privacy Policy at: https://privacy.shopify.com/en
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.
Children’s Data
Our Services are not intended for individuals under the legal age of majority. We do not knowingly collect personal information from children.
Security and Retention
We implement reasonable security measures to protect your personal information, but no method of transmission or storage is 100% secure. We retain personal data only as long as necessary for business, legal, or operational purposes.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal data
- Request deletion or correction
- Receive a copy of your data
- Opt out of marketing communications
- Restrict or object to certain processing
You may exercise these rights by contacting us.
International Data Transfers
Your information may be transferred and processed outside your country, including to the United States, under applicable data protection safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Legal Representative: IAN LINDSAY
Email: admin@lunvoriax.shop
Phone: +1 430-542-1945
Business Address: 56 E Ridge Rd, Warwick, NY 10990, United States